WHY DOES EXTENSION HAIR EXPERIENCE SHEDDING?
It's common to have hair loss from extensions, only because the hair is attached to the weft by machine or hand with threads, which of course is not perfect, and lends to room for error. There are other variables why hair loss or shedding occurs. Texture can impact shedding. For instance, tighter and kinky curls shed more frequently. Cutting the wefts, coloring the hair, using the wrong tools to comb, or being too rough when styling can result in shedding. Please remember that extension hair is connected to a weft, not a human scalp.
HOW DOES EACH PRODUCT WORK?
All Salon Booteek’s Products use bio-mineral technology to combine a deep penetration of organic elements, producing healthy hair. When minerals like quartz and bismuth are paired perfectly with botanical protein, hair is deeply penetrated restoring shine & adding body after each use.
WHAT RESULTS SHOULD I EXPECT AFTER USING SALON BOOTEEK'S HAIR CARE PRODUCTS?
•Expect for your hair to be nourished, moisturized, tamed, and full of volume after one use. Each of Salon Booteek™ Hair Care Product works to sustain hair’s innate wellness, luster, and beauty. Our anti-aging collagen-building and thermos-protective properties leave hair healthy, beautiful and manageable.
HOW CAN I PREVENT TANGLES AND SHEDDING?
Tangles and shedding can be reduced, by using sulfate free shampoo, conditioners, a wide tooth comb, paddle brushes or finger combing, combined with detangling products and moisturizer leave-in conditioners.
HOW DO I STRAIGHTEN EXTENSION HAIR?
You can use mild to high heat on the extension hair, in moderation to maintain the extension hair's texture.
CAN I CHEMICALLY COLOR THE EXTENSION HAIR?
YES, you can CHEMICALLY COLOR the hair; it is 100% human hair. However, we STRONGLY recommended that any chemical process is performed by a licensed professional. (NOTE: Salon Booteek™ is not responsible for hair texture damage or changes in the hair after purchase.)
WHY CAN’T I RETURN OR EXCHANGE EXTENSIONS?
Salon Booteek™ is a trusted site that assures, the best quality of 100% human hair and products. We provide in-depth details about all of our products; ways to maintain the extensions; and a list of recommended hair care products.
WHY DOES LONGER LENGTH HAIR EXTENSIONS HAIR FEEL LESS IN WEIGHT?
Hair is measured by weight. As hair gets longer, the strains of the hair weigh less in most cases, but in some hair strands are simply thicker in the root area.
HOW MANY TRACKS COME IN EACH PACK OF CLIP-IN EXTENSIONS?
Each pack contains 8 pieces of 3.5 - 3.8 ounces of hair, which exclude the weight of the clips. (16-28 inches only) 7 total pieces . Based on weight it could be 1 piece less or one piece more . We recommend you buy two bundles of clip in’s if the length exceeds over 18”
SB Cloth Q&A
Will your company carry plus sizes?
• Yes! We are a growing company and want to serve all shapes and sizes . Please give us some time to grow and in the near future we will have plus sizes available
• Why can’t i return a seasonal item?
Great question. All seasonal items are marked down . If it is not marked down than it can be returned and a store credit will be issued back to you. If you get any discount on it (exempt email signing list) than it’s consider final sale
• What if i purchase something and immediately decided that i don’t want it ?
No worries, you will have 12 hours to contact us and let us know the issue . In most cases we will refund your money back to you as soon as we receive the product . Products must be received within (7) business days from email date unworn with original tags ( please read all return policy regulations) Reminder we will Not except any LIQUID PRODUCTS , BODYSUITS, SKIN Care or items that are out of season for return . NO EXCEPTIONS. Please be careful when choosing your items at check out .
SKIN CARE Q&A
•Is your skin care good for kids?
We DO NOT advise you TO use skin care products on kids, although it’s natural in most cases kids and infants skin are still developing and this may cause irritation.
• Why does my skin care product get stuck and won’t come out the bottle.
It contains coconut oils that harden. Keeping it in a warm area will loosen it up . Please make sure to shake it well . You can also sit it in a warm cup for about 10 mins. (Remember all of our products are natural or sulfate free so in order to get the true quality of the product it must be stored away or used daily for active wear)
• Why DON’T you Carry larger bottles in the Mineral Organics?
Well....when we formulated the product it was only supposed to be for a personal use. But when we found out it really works , that’s when we start selling it as is . We are working on larger sizes
Q&A for Work shops, webinars & virtual chats
Please email Beauty@salonbooteek.com